How do I file a claim?

Before and after each rental period, a vehicle inspection should be completed, and taking photos of the vehicle before and after each rental is encouraged.

If an incident occurs during the rental period and there is a need to file a claim, please contact us within 48 hours of the rental's end by emailing support@driveshare.com with the following information:

• Full names of both the vehicle owner/host and the driver/guest.
• The phone numbers for both the vehicle host and the guest.
• The location of the incident.
• Who the operator was at the time of the incident.
• The date of the incident.
• Any notes regarding what happened during the incident.
• Whether or not the police were involved.
• Photos of any damages can be emailed to support@driveshare.com.

Once this information is received you will be contacted by a claims representative.